At MMS Socks, we are committed to protecting your personal information. We aim to earn and maintain your trust by handling your data in a transparent, accountable, and secure manner.
We collect, store, and use personal information in accordance with all applicable privacy laws, including the Privacy Act 2020 (NZ). By providing your information to us, you consent to the collection, use, and disclosure of that data as described in this policy.
We may update this policy from time to time to reflect changes in our practices or technologies. Any updates will be posted on our website. We encourage you to review this policy regularly to stay informed.
We collect personal information necessary for our business functions, including:
- Directly provided: Name, shipping/billing address, email, telephone number, payment details, and purchase history.
- Automated data: IP address, browser type, device ID, and geolocation when you visit our website.
- Cookies: We use cookies to enhance site functionality, analyze usage, and deliver interest-based advertising. You can manage your cookie preferences through your browser settings.
We may also collect information from third-party partners (such as analytics providers or social media platforms) if you have consented to such data sharing.
We use your personal information to:
- Process orders, deliveries, and payments.
- Provide customer support and respond to inquiries.
- Improve our products, services, and website experience.
- Send marketing communications (where you have consented).
- Comply with legal obligations and investigate fraud.
- Marketing Opt-Out: You can unsubscribe from marketing emails via the link provided in our emails, or by contacting us via our Contact Us form.
- Interest-Based Advertising: If you do not want your data used for interest-based advertising, please let us know via our Contact Us form.
- Access & Correction: You have the right to request access to or correction of your personal information. To do so, please reach out to us via our Contact Us form.
Note: Opt-out requests may take 3–5 business days to process. Transactional emails related to your orders cannot be opted out of.
We store your personal information on secure servers and use robust security measures to protect it from unauthorized access, loss, or misuse.
- Payment Security: We do not store your full credit card details. All transactions are processed through secure, encrypted third-party payment providers.
- Retention: We retain your personal information only for as long as necessary to conduct our business and comply with legal requirements.
If you have any queries, concerns, or complaints regarding how we handle your personal information, or if you would like to exercise your rights to access or correct your data, please contact our Customer Service team via our Contact Us form.